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granew's profile
granew
#1 Star!
Helpful 1
Above & Beyond Level 1
Employee

Employee

 • 

12 Messages

Monday, September 12th, 2022 11:02 PM

No dial tone

No dial tone on digital phone. Just static. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Expert

 • 

25K Messages

9 months ago

Did you reboot the gateway?

granew

Employee

 • 

12 Messages

9 months ago

No

granew

Employee

 • 

12 Messages

9 months ago

Should I?

ACE - Expert

 • 

25K Messages

9 months ago

Yes

granew

Employee

 • 

12 Messages

9 months ago

Rebooted the gateway. No help. Phones show In Use. Checked to make sure all are hung up properly. 

granew

Employee

 • 

12 Messages

9 months ago

Phones actually say Line in use. 

granew

Employee

 • 

12 Messages

9 months ago

If I call the home phone from my cell phone I get a busy signal. 

spoom2

Expert

 • 

17.9K Messages

9 months ago

Report it.

granew

Employee

 • 

12 Messages

9 months ago

Already reported. Tech is scheduled to check it out. 

Constructive

Former Employee

 • 

31.4K Messages

9 months ago

ifyou unplug the phone line from the back of the gateway does in use go away? if so plug it back in and unplug each individual phone to see if it goes away if all phones are unplugged and in use stays on theres a short in your inside wiring

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