dedefraser's profile

1 Message

Thursday, February 15th, 2024 8:30 PM

Need to cancel a Uverse line

My husband is in memory care and no longer needs his phone line - (Edited to remove personal information).  How do I cancel this line?

Thank you, 

Dianne F.

Acct. (Edited to remove personal information)

Accepted Solution

Official Solution

Expert

 • 

19.3K Messages

2 months ago

This is an open public forum, you've given scammers your personal information, you'd be advised to edit out that information by using the 3 vertical dots and select edit. Then call customer service and at the voice prompt say cancel service. 

Former Employee

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22.2K Messages

2 months ago

Calling 800-288-2020 request to cancel at prompts, will need account number and security code for the account.

If do not have that information but have POA will need to visit a store front to my knowledge.

(edited)

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