For the mom who gives us everything - Mother's Day gifts that connects us.
S

New Member

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2 Messages

Monday, March 30th, 2020 8:19 PM

Moving. How do I cancel my landline?

Moving. How do I cancel my landline without sitting in automated menu (Edited per community guidelines) all afternoon?

ACE - Professor

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3.7K Messages

4 years ago

You'll have to speak to someone at 800.288.2020 to cancel, being prepared for the long wait times.

Expert

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19.3K Messages

4 years ago

You have to contact customer service at the voice prompt say cancel service, loyalty or retentions. Due to the current healthcare crisis they are short staffed so extended hold time are expected.

New Member

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2 Messages

Thanks y'all. I thought I might be missing something. It would appear not. They are not even accepting any inbound calls, now.

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