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New Member

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1 Message

Friday, February 12th, 2021 4:31 AM

Monthly rate jumped up.

A/C #(Edited as per community guidelines)

We used to pay around $50.  Why it jumped up so much for the past few months. 

Is there anything we can do to keep it down?

Expert

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19.3K Messages

3 years ago

First remove you personal information, this is a user forum that is in full view of the public, it's not AT&T support.  Secondly since it's not AT&T support you'll need to contact billing for billing questions.  You could compare your current bill with past bills to see exactly what has gone up. 

ACE - Expert

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32.1K Messages

3 years ago

For starters, make sure to avoid posting personal info as this is a public forum.

What does it show when you compare the last few bills? I would look for any discounts that ended, one-time charges, etc.

If after taking the time to read through your bill it still doesn't make sense, or you want to see if there are any options to reduce bill going forward, then you must call AT&T when they are open.

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