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1 Message

Thu, Jun 7, 2018 1:30 PM

Lifeline eligeability

I've been told by ATT for the past two years that lifeline eligeability

Is not offered in the oklahoma city, okla. area. I formerly received lifeline services from Cox Communication in OKC. Why is there a difference between providers? Each one is approved be USAC.

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ATTHelp

Community Support

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124.3K Messages

2 years ago

Good Morning @Prkennemer,


Welcome to the Community Forums!  I can understand your concerns with being eligible for the Lifeline Program.  I will be happy to assist you with this.


On our website, there is information regarding this program.  Here is then Link for this page.  There is also a phone number on this page where you can speak with this department directly.


I hope this helps.  Have a great day.


Donna V, AT&T Community Specialist

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Contributor

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1 Message

2 years ago

I received a letter about renewing my lifeline eligibility.

I can't find the letter now.

Where do I call, to make sure I keep my eligibility?

Contributor

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3 Messages

2 years ago

The page that is linked does not answer the question on why AT&T isn't offering Lifeline service in states which clearly have Lifeline offered by other companies.

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