MaccaorGordon's profile

1 Message

Wednesday, November 8th, 2023 10:40 AM

landline to mobile don't ring it goes to answer service how to fix it ?

i call my moble from land line and mobile don't ring it goes to answering service  how to fix it ??

Expert

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19.1K Messages

4 months ago

If it's just your landline to your mobile check your settings on your cell phone or provider options on call screening. 

Community Support

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229.9K Messages

4 months ago

Hello @MaccaorGordon!

 

Thank you for reaching out to us! We understand that whenever you are calling your mobile from landline, mobile doesn't ring and goes to answering service. We hear you, and happy to assist you with this.

 

Please let us know if you're facing an issue with your landline phone or mobile device to assist you better.

 

However, if you're facing an issue with your landline please try the basic troubleshooting steps on our website about ⁠home phone issues.

 

Hope this help.

For further assistance, we are always here to help!

 

Thank you for contacting AT&T Community Forum.

Nate, AT&T Community Forum Specialist.

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