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New Member


1 Message

Thu, Oct 14, 2021 6:23 AM

Issue with Login in

Forgot password login

Accepted Solution

Official Solution


Community Support


203.5K Messages

1 year ago

Allow us to share with you guided steps on how to reset your password @.


To reset your wireless account password, you can access our wireless support article or you can select Forgot password on the myAT&T sign-in page.


If you're trying to reset your AT&T PREPAID password, you'll want to follow these steps:

  1. Go to the myAT&T sign-in page.
  2. Select Forgot PIN / Password.
  3. Enter your wireless number and choose Request Online Password or Request 4-Digit PIN (you can select both).
  4. Select Send PIN / Password. We’ll send a text with the temporary info. Have Wireless Home Phone? We’ll call you with your info.
  5. Enter the temporary info and select Continue.
  6. Follow the prompts to create a new online password or 4-digit PIN. 

If you're still having trouble resetting your account password, come back and share more with us.


Thank you for reaching out to AT&T Community Forums!


Jonye, AT&T Community Specialist

New Member


225 Messages

1 year ago

Love me some sticky notes!


ACE - Expert


60.8K Messages

1 year ago

Is there a question? Click the forgot password link.


ACE - Master


16.9K Messages

1 year ago

I didn't see anywhere where the OP stated this was a cell phone issue, didn't state what account or service it was for period. 

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