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DrancaIoana's profile

Contributor

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1 Message

Wednesday, November 2nd, 2016 7:25 PM

Iphone locked

I bought an IPhone from USA and they told me is unlocked but when I came in Romania it doesn't work. Is locked on At&t carrier. Can you unlock it with the Imei?

Community Support

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231.5K Messages

7 years ago

Hey @Drancaloana!

 

You can absolutely get that iPhone unlocked to use in Romania!

 

Have you had the chance to submit for an unlock of the phone through our AT&T Device Unlock Portal? The whole process is done online, all you’ll need is the account information if you were a customer. If you were not, no worries, you can submit a request as a non-AT&T customer as well.

 

Just visit the AT&T Device Unlock webpage to get started.

 

Take care!

 

Michelle, AT&T Community Specialist 

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