moonbunny2189's profile

1 Message

Tuesday, January 16th, 2024 8:19 PM

Indelible phone number

Hello, my grandmother was trying to put the internet & phone bill under my name.

So they told her she needed to cancel the landline to transfer the internet fist and then reactivate the landline under my name

the problem is that, now when we try reactivating the landline they tell us the number is ineligible and we can’t activate it.

Expert

 • 

19.3K Messages

3 months ago

Don't know why they told you to cancel the landline, once canceled the number can't easily be retrieved. File an FCC complaint to get the attention of an executive's office. 

8 Messages

3 months ago

I have heard from one person saying she got rid of her landline a year or so ago  and had a real difficult time getting it back with her original phone number. They were  told AT &T is getting out of the traditional land line business. They eventually got it back but that was some time ago. Good luck ! 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.