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Fri, Nov 20, 2020 10:18 PM

I would like to compliment an employee

Hello, not sure if this is the right place to send a compliment... I recently called att about the trade in deal and received the best customer service I've received in years. Kudos to the employee Ron rv724g. He was patient, polite, calm and extremely helpful. I wish all customer service representatives were like Ron, amazing job. Because of Ron, I went ahead and bought a new phone with ATT instead of TMobile.
I would like this compliment to get to his manager, please.







17.8K Messages

2 months ago

Unfortunately there’s no venue to leave a compliment or complaint unless you receive a survey call 

While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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