I have 4 days waiting for the request to unlock my lg phoenix

Hi there @enyegrey,

I know it is important to get your devices unlocked in a timely manner. I’m sorry to hear you’ve been waiting for some time to receive a response to your unlock request. I’d be delighted to assist you with this!

You can check the status of your device unlock request any time online. All you will need is the IMEI and request number. Device unlock requests can take between 2 and 5 business days to complete; Saturday and Sunday are excluded. If this time has elapsed and you still haven’t received an email containing the instructions to complete your unlock, I will be sending you a private message to your Forum Inbox so we can look into this further. Please be on the lookout for this message! It would be greatly appreciated!

I look forward to working with you. Have a great day!

Portia, AT&T Community Specialist