bahareris's profile

Contributor

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2 Messages

Wed, Mar 6, 2019 7:35 PM

I forgot to cancel Autopay before i left the US

I forgot to cancel my Autpay account before I left the US and now it is impossible to do this online. Please help me!  

Accepted Solution

Official Solution

ATTHelp

Community Support

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192K Messages

3 y ago

Hi, @bahareris.

 

You will be unable to access your AT&T online while you are overseas. This is a security measure put in place to protect your privacy.
If you would like to cancel your Auto-Pay we advise that you call our customer support line for further assistance. Thank you.

 

Ariel, AT&T Community Specialist

Contributor

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3 Messages

3 y ago

Hi

 

I tried calling support from abroad but its disconnecting when i am trying to connect with representative. before disconnecting its saying something like CPU. Can't find any email address. Any recommendations on how i can solve the existing problem?

 

Contributor

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1 Message

3 y ago

ok

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