L

New Member

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5 Messages

Thursday, March 26th, 2020 10:08 PM

Closed

How to cancel service without waiting hours on the phone?

I just want to cancel the phone upgrade I did online today. Been on hold for almost 2 hours. I have a life and will likely never have AT&T again for anything unless this gets resolved asap

Expert

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19.2K Messages

4 years ago

Due to the current health crisis they are short staffed and extended hold times are common. Patience and keep trying is the only answer

New Member

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5 Messages

Thanks captain obvious.

This is business as usual. Placing someone on hold for hours is all too common when trying to cancel anything from AT&T -google it if you doubt me. I was hoping someone from AT&T would email me a link. Verizon answered my husband's calls in under 2 minutes.

Expert

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19.2K Messages

If it's obvious what's your issue?

New Member

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5 Messages

Get a life. I was hoping someone usefule would provide a link or good advice. You waste my time. Thanks though. You rock.

Expert

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19.2K Messages

Your welcome

New Member

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5 Messages

No problem

New Member

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1 Message

3 years ago

ok

(edited)

Expert

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19.2K Messages

3 years ago

Closing to posting, nothing of value in this topic. 

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