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ted245
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The 5th element!

New Member

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12 Messages

Thursday, August 25th, 2022 8:30 PM

Fraud/Scam/Phising alert

I received a phone call from a suspicious telephone number, 678-961-9969. Although the AT&T logo appeared with this telephone call everything else is a red flag. A robotic voice recording said to enter you password now. The robotic voice never identifies any company or reason for the call. I deleted the telephone call. I called AT&T and was told the number is a fraudulent operation. The telephone number 678-961-9969 is Ymax Communications and they are trying to steal passwords to steal further information.

ATTHelp

Community Support

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215.1K Messages

9 months ago

Let's help put a stop to unwanted calls like that one, @ted245!

We suggest reporting any suspicious phone numbers by filling out this form. Every time you report a number, you're helping us identify and block the offenders. 

To learn more about reporting this type of fraud, please check out our article on Robocalls and Unwanted calls. This article contains tips on how to protect yourself in the future and has more resources that you can use to put a stop to fraudulent calls.

 

Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!

Lacey, AT&T Community Specialist 

ted245

New Member

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12 Messages

9 months ago

The number was 678-761-9969, not 678-961-9969,

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hello ted245, thanks for that information. We're here to get you pointed in the right direction to report that phone number.

 

As previously mentioned, we suggest reporting any suspicious phone numbers by filling out this form. You can also report suspicious calls using these resources

 

Let us know if this helps, and thank you for contacting the AT&T Community Forums.

 

Jeff, AT&T Community Specialist 

ted245

New Member

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12 Messages

9 months ago

Here's another scam number to be aware of. 512-513-8276 "Mason Schnieders" claims to be from Dell computer company. Can't verify telephone number or name via dell.com

ATTHelp

Community Support

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215.1K Messages

9 months ago

Hello, @ted245. Thanks for reaching out to us about this spam caller. We know how annoying those calls can be. We can help!

 

Please be sure to report these calls, so we can add them to our list of spam callers. Doing this helps us keep our list of spam callers updated all the time! 

 

Let us know if you have any other questions or concerns!

 

TT, AT&T Community Specialist

New Member

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1 Message

2 months ago

I can affirm that Mason Schnieders is an active employee at Dell , and a Business and Technology Advisor. If he asks you for his network diagram, he is just doing his Job. 

spoom2

Expert

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17.9K Messages

2 months ago

7 months later you verify an unpublished number is legitimate? Yep, that sure eases my mind. 

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