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vermont802's profile

Contributor

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1 Message

Sunday, November 13th, 2016 3:10 AM

E-mail address to contact billing customer service

What is the e-mail address for customer service for AT&T billing customer service. The M-F window to call is not good and the chat was no help.

Thanks! 

Community Support

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232.4K Messages

8 years ago

Hello @vermont802,

We saw your post and will be glad to help. Please send us a detailed message by clicking here. Be sure to include:

 

  • Name
  • Account number
  • Phone number and the best time to reach you


We will get back to you as soon as possible. In the meantime, let us know if you have any other questions or concerns!

 

-ATTU-verseCare

1 Message

3 months ago

I would like to contact AT&T by e-mail as opposed to being tied up on the phone for hours from rep. to rep. in regards to my service and my monthly charges,    who can I contact by e-mail

Community Support

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232.4K Messages

3 months ago

Hi @fsnyder,

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page: https://www.att.com/support/contact-us/, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help!

Thank you for posting on the AT&T Community Forums!
Andrew P, AT&T Community Specialist

 

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