C

New Member

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3 Messages

Thursday, October 7th, 2021 2:57 PM

Closed

Credit Card Refund

DECEPTIVE!! I received a "CREDIT CARD" for my refund. in small print it said "go on line and get a paper check."

After 3 websites, to activate the card ONLY and 2 phone calls I FINALLY got a person to cancel the card. If I wanted my info given to a credit card company I WILL DO IT>

AT &T you are above this. This is how fraud and identity theft happens. It also said I had NO choice to not have my info shared because I was with AT&T 

PLEASE  DO NOT DO THIS AGAIN!!

I HAVE NO CHOICE FOR CELL PHONE SERVICE IN MY RURAL AREA. YAWL HAVE BEEN GOOD AND REALIABLE IN THE PAST

PLEASE  DO NOT DO THIS AGAIN!!

Cpowers

Accepted Solution

Official Solution

New Member

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20 Messages

1 year ago

If you receive a prepaid debit card, you can obtain the amount as a mailed paper check by calling the number on the back of the prepaid card. Do not call ATT. Select the option for lost/stolen cards to connect to a phone rep. Request a paper check. They will verify your address and issue the check in 7-10 business days.

ACE - Expert

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24K Messages

1 year ago

First off....it's NOT a credit card.  A credit card extends credit that you have to pay back.  It's not a credit card.  It's a DEBIT card as there is money on the card to be used at your discretion.  It's like a gift card you can buy at the store.  There are MC gift cards and AmEx gift cards that can be used anywhere.

When you called to get a paper check, did they ask for your SS number?  That would indicate identity theft.

New Member

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3 Messages

1 year ago

FYI It stated PLAIN as day it was a Credit card  if you signed it and "charged on it it was a credit card with a $3.00 monthly fee If however you read the fine print, it COULD be used as a Debit card but you still had to activate it and register it.

DECEPTIVE period.

Constructive

Employee

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30.4K Messages

1 year ago

my grandmother got me and all my siblings visa gift cards from target for xmas last year are you saying GAMMY was being deceptive and commiting fraud ?

New Member

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3 Messages

1 year ago

NO  IT WAS NOT A GIFT CARD

PLEASE READ WHAT I WROTE 

Constructive

Employee

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30.4K Messages

1 year ago

at&t sends out visa/mastercard gift cards that look smelll feel and taste like a credit card. its a gift card with the visa/mastercard logo ive received over a 100 cards over the years for refunds and performance awards- 

New Member

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225 Messages

1 year ago

Ol’ Gam Gam could be!

ACE - Expert

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24K Messages

1 year ago

What is the EXACT verbiage on the front of the card?

ATTHelp

Community Support

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207.1K Messages

1 year ago

We're here to help with your Prepaid Debit Card concerns, @cindypowers.

 

The Aces have provided you with accurate information. The rebate cards we send out are Prepaid Mastercard/Visa Cards. These will allow you to use these at any store that accepts Visa or Mastercard and will not affect your credit.

 

As well, you are always in control of your privacy.

 

Please let us know if you have any additional questions.

 

Thank for you for reaching out to AT&T Community Forums.

 

Samantha, AT&T Community Specialist

spoom2

ACE - Master

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17.5K Messages

1 year ago

I think y'all are wasting your time.  Seems listen mode is turned off. 

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