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Marine_Y's profile

New Member

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2 Messages

Thursday, February 2nd, 2023 7:40 PM

can't receive my code for my voicemail due to my land line phone not working

my phone is not working I'm trying to reset my voicemail pin# but I can't due to my phone not able to receive phone calls

New Member

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2 Messages

1 year ago

Hello how can I get my pin to reset my voicemail if my land line phone is not working.

Community Support

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232.4K Messages

1 year ago

We're happy to help you reset your voicemail pin for your home phone @Marine_Y.

 

You can reset your pin online, and here are the steps to follow:

  1. Go to your myAT&T account overview.
  2. Scroll to Voicemail and select Check or manage voicemail.
  3. Choose Voicemail Settings.
  4. Select Change PIN in General Preferences.
  5. Enter your new PIN and confirm by re-entering it.
  6. Select Save.

We also recommend taking a look at this Article on how to report a problem with your AT&T Home phone. This can help you troubleshoot and resolve any trouble you have with your landline phone timeously.

 

We would also like to help address any trouble you are facing with your home phone.

 

So that we can take a closer look at this with you, we will need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly.

 

We look forward to connecting with you!

 

Tanatswa, AT&T Community Specialist

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