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J

New Member

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2 Messages

Thursday, January 27th, 2022 6:31 PM

cancel landline

I want to cancel landline. We have family plan for cell phones with AT&T. Don't need landline any more.

ACE - New Member

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637 Messages

2 years ago

Call 1(800) 288-2020 and ask for loyalty. Have your account number and passcode/pin handy.

Expert

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19.7K Messages

2 years ago

In addition to what @SoloTX stated at the voice prompt say "cancel service" which should connect you to the correct group. 

New Member

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2 Messages

2 years ago

Did it. Wasn't really pressured to keep it, since I could tell why I needed to cancel.

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