dMac453016's profile

2 Messages

Wednesday, September 20th, 2023 12:05 AM

AT&T PrePaid Phone Card 120min

I found an old PrePaid Phone Card that was used to call home while stationed overseas in the military.

The access number is 1-800-569-6972

When I tried to check balance at https://www.virtualprepaidminutes.com/CheckBalance.aspx

it returns an error of invalid access number /pin

The "CARD #" under the scratch off is 12 digits long not a 10 digit PIN like other cards I have that all had verified balances at the website above.

Community Support

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229.8K Messages

5 months ago

Hello! We are happy to provide the information you need.

 

Please contact our prepaid support team on 800-901-9878 to have your concern addressed.

 

Hope this information helps.

 

Thank you for visiting AT&T Community Forums!

Kelly, AT&T Community Specialist.

2 Messages

5 months ago

This absolutely NO HELP.  The number provided is for prepaid cell phone service.

my request is regarding an Old School prepaid Phone Card.

Community Support

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229.8K Messages

5 months ago

Hello @dMac453016, thank you for reaching out to AT&T Community Forums.

 

We completely understand your situation. It is definitely important to check the balance on a PREPAID card.  

 

As per the update received, the Old School Prepaid Phone Card plan has been expired. Kindly contact our prepaid support team on 800-901-9878 for information. 

 

We hope this helps, and thanks for reaching out to us!

 

-Sia, AT&T Community Specialist

 

Expert

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19.1K Messages

5 months ago

That doesn't really surprise me, I had one they must be over 20 years old. 

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