New Member
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2 Messages
AT&T Concession Home Services for a Retiree
I called 3 times yesterday and was ultimately put on hold and disconnected multiple times !! I finally got someone who submitted a ticket to a supervisor for a call back to discuss my issue. I stayed home all day and evening waiting for the call. I even got text messages saying someone was going to call me in 9 minutes. Then I got a second message that said to do everything on line. I need someone to call me TODAY at [EDITED per Community Guidelines]. I currently have an AT&T landline, 3 AT&T mobile devices and I have Direct TV. At this point, I'm thinking of switching all of my AT&T services. Your customer services is horrible.
Although I am retired from AT&T, I am still working and I manage over 4,000 AT&T mobile devices for my current employer !!!
sc3796
New Member
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2 Messages
6 months ago
What ?
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Constructive
Former Employee
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31.3K Messages
6 months ago
this is a customer populated forum not at&t support and you posted your phone number for millions to see
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spoom2
Expert
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17.9K Messages
6 months ago
Contact the AT&T discount center 888-251-0645. No one is going to contact you by posting on these forums and you've made yourself susceptible to spam.
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ATTHelp
Community Support
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214.9K Messages
6 months ago
Hey there @sc3796. This isn't the experience we wanted you to have.
Based on the information you've provided, please meet us in a DM to discuss this further. Our reply will be found in the chat icon in the upper right-hand corner of this page.
In the meantime, please edit your post to remove your phone number. That is private information, and this is a public forum where anybody viewing this page can see your number.
We look forward to chatting with you.
Dylan, AT&T Community Specialist
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