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C

New Member

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6 Messages

Friday, February 26th, 2021 2:53 PM

ATT bill (landline and internet)

Why is my bill keep going up every month!  I kept the landline for emergency only, so I shouldn't have any kind of surcharge; the internet has enough that I should not went over any usage either but the payment creep up every single month.  This time even went up almost 6 dollars!  Can you look into this and change back my payment?

JefferMC

ACE - Expert

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32.3K Messages

2 years ago

Phone bills go up and (and somewhat more rarely down) every 3 months due to changes in the USF.  If your bill went up nearly $6, that sounds like a rate increase.  If you're on traditional landline service (Plain Old Telephone Service, or POTS), AT&T is trying to get out of that business and is not-so-slowly raising rates to encourage us to get off of it.  My POTS bill has doubled over the last 11 years.

New Member

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6 Messages

2 years ago

My bill goes up little by little every single month!  This is annoying.  

spoom2

Expert

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17.9K Messages

2 years ago

Compair it to the details of your last bill than you'll see where the increase is

New Member

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6 Messages

2 years ago

Not right that they raise our bill to get us out of POTS!  

New Member

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8 Messages

2 years ago

Thanks! I have same problem - $$ keep creeping up each month!  ATT land line portion of  my landline+internet service is now over $45/month - Competition offers $10/mo in Austin TX - MagicJack is even less -under $4/mo.  Is there an affordable price solution  at ATT ???  Any suggestions to reduce my landline cost??

New Member

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6 Messages

2 years ago

Wow Mitch438, I need to look up those competition!  I am paying over $82.00 this month.  As long as I get reliable internet tag along landline, I am all good.  

spoom2

Expert

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17.9K Messages

2 years ago

You can go with a VoIP provider OOMA, magic jack, Vonage and others all offer cheaper prices than traditional landline, you also loose the advantage of a copper landline, which maybe OK since all providers are trying to do away with POTS.  Just remember, you loose power or Internet you loose phone service too.

New Member

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6 Messages

2 years ago

Thanks spooms.  My worked required POTS.  It doesn't make sense since if power is out, company doesn't work, so does it matter if the phone work right.

spoom2

Expert

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17.9K Messages

2 years ago

Guess is a mute point if the company you work for requires POTS.  I hope they're aware POTS service is being discontinued in many area's by all but a few carriers. 

New Member

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8 Messages

2 years ago

Dear Spoom2,  Thanks for good advice! But a follow up question for you:  In order to make a VoIP phone more reliable, would an elec power backup be valuable for internet/router/computer ??  Any informative links you like on this subject??

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