AT&T Community Forums

Wrong name appears to recipients

I was married 5 years ago and changed my name everywhere on my account. However, when I send an email, it still shows my maiden name to the recipient. This causes a lot of confusion especially when dealing with legal matters. When I pull up my profile, it has the correct name, but when anyone receives an email from me it is incorrect. How do I fix this?

Responses

ATTHelp

Community Support

•

207.4K Messages

2 months ago

Hi seasidejudi, we're happy to help you with your email name.

Try to fix the way your name appears by changing your email display name.

Here are the steps:

Select the gear , and then More Settings.
Choose Mailboxes.
In the Mailbox list, select the email address you want to change the display name for.
Edit Your name. This is the name that shows when other people get your emails. You can also edit your Account Description, Reply-to address, or Signature.
Select Save.

If this doesn't work, please let us know if you're using Currently or a 3rd party mail client, so we can look for more options.

Aminah, AT&T Community Specialist

0

seasidejudi

Wrong name appears to recipients

ATTHelp

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