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cufcaf's profile

New Member

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2 Messages

Wed, Sep 21, 2022 1:00 PM

Unlock request taking forever

Hi there, I submitted an unlock request for Samsung s10e, I didn't get a request number almost 2 weeks now, I tried resubmitted but keep telling me it's already processing 

ATTHelp

Community Support

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203.5K Messages

2 months ago

We'll be happy to review the status of your unlock request @cufcaf. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

 

In the meantime, you can review our unlock eligibility criteria to ensure that your device meets them. Generally when an unlock request lingers in the system, it's due to one or more of the requirements not being fulfilled.

 

Darais, AT&T Community Specialist

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