Need to update email settings?
Annie_K's profile

New Member


1 Message

Friday, November 4th, 2022 6:56 AM

Unable to get my email to be added to my outlook on my desktop

I have had trouble getting my new email account to be added, even though I already have an email account set up in it already. I have tried the settings that they posted many times but nothing. then without a hitch. I have added the email to my iPhone and can view it on the web application.


ACE - Guru


9.5K Messages

3 months ago

First, have you created a Secure Mail Key?  If not, that's the first thing to do.  If you have one, sometimes they get corrupted to go in and delete the existing one and then create a new one.

Then create the account in Outlook and use that key wherever Outlook asks for a password.

If you still get errors, use these alternate servers instead of the servers.  (use Port 993 and SSL/TLS)  (use Port 465 and SSL/TLS)

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