Need to update email settings?
abelbat5600's profile

New Member

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1 Message

Fri, Jun 24, 2022 10:35 PM

setting up bellsouth email on iphone

I had my bellsouth email on my iphone.  After att site required a password change, which I did.  I can not reset the bellsouth email on iphone.  It keeps looping to the att logiin page and requests password again and again and again.  No password error, just a loop to login page.

ATTHelp

Community Support

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195.2K Messages

1分前

We can help you set up your email on your iPhone, abelbat5600.

 

Try troubleshooting with our Login and Email Solutions article. The section titled 3rd Party Mailbox - (Outlook, Apple Mail, Mozilla Thunderbird) is a good place to start.

  • Test using webmail - if you're able to sign in to your email via the web, the issue points to the app or mailbox you are using.

  • Mailboxes - we recommend using the latest version. Updates and changes may prevent it from working properly. 

  • Rebuild the mailbox profile - in some instances, rebuilding the profile fixes some issues. You may lose email doing this.

  • Change your settings from POP to IMAP.

You may need to update your client to work with OAuth. You'll find step-by-step solutions on our Client Setup Page.

 

Let us know if this helped, or if you need further assistance.

 

Aminah, AT&T Community Specialist

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