Need to update email settings?
abelbat5600's profile

New Member


1 Message

Fri, Jun 24, 2022 10:35 PM

setting up bellsouth email on iphone

I had my bellsouth email on my iphone.  After att site required a password change, which I did.  I can not reset the bellsouth email on iphone.  It keeps looping to the att logiin page and requests password again and again and again.  No password error, just a loop to login page.


Community Support


195.2K Messages


We can help you set up your email on your iPhone, abelbat5600.


Try troubleshooting with our Login and Email Solutions article. The section titled 3rd Party Mailbox - (Outlook, Apple Mail, Mozilla Thunderbird) is a good place to start.

  • Test using webmail - if you're able to sign in to your email via the web, the issue points to the app or mailbox you are using.

  • Mailboxes - we recommend using the latest version. Updates and changes may prevent it from working properly. 

  • Rebuild the mailbox profile - in some instances, rebuilding the profile fixes some issues. You may lose email doing this.

  • Change your settings from POP to IMAP.

You may need to update your client to work with OAuth. You'll find step-by-step solutions on our Client Setup Page.


Let us know if this helped, or if you need further assistance.


Aminah, AT&T Community Specialist

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