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mugsey33's profile

New Member

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3 Messages

Tuesday, June 20th, 2023 5:30 PM

secondary email account

How do I set up a second email account while still keeping my present email account as my main email account?

Accepted Solution

Official Solution

Community Support

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229.4K Messages

8 months ago

Hey @mugsey33, you've come to the right place to learn how to access your subaccount.

You have to make sure you are signed in to the mail email first. Once you are there, and sign in into your second account, you'll be able to view the secondary account on the home page. We recommend watching this video guide on how to create, manage and view subaccount.


Let us know if you are still are having troubles accessing it.

Johan, AT&T Community Specialist

Community Support

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229.4K Messages

8 months ago

We can help you set up a secondary email account, mugsey33.

 

We recommend creating a subaccount. A subaccount is a Member ID email address set up under the account owner’s primary Member ID.

 

Here are the steps:

  1. Go to your myAT&T Profile on a computer or tablet. Sign in, if asked.
  2. Scroll to Email account and choose Manage email.
  3. Select Manage subaccount.
  4. Choose Add a sub-account..
  5. Read the Terms & Conditions and select Accept.
  6. Complete the required fields and select Save.

Side note: If you don’t see Manage subaccount users, make sure you’re signed in with the primary Member ID email.

 

If you have any other questions about your email, we'll be here!

 

Aminah, AT&T Community Specialist

New Member

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3 Messages

8 months ago

I have set it up, thank you for your help.  Now how do I access it?

Community Support

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229.4K Messages

8 months ago

You're most welcome, mugsey33. Just to Currently and sign with the password.

 

Aminah, AT&T Community Specialist

 

 

New Member

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3 Messages

8 months ago

II am not sure I understand still how to access my new subaccount in email???

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