Need to update email settings?
dnos6749's profile

New Member

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4 Messages

Monday, August 29th, 2022 8:25 PM

SBCGLOBAL.NET

I am a long time holder of e-mail account with sbcglobal.net. Currently I cannot find access to anyone help desk that can assist me. My problem is that I am receiving e-mail with no difficulty on my I phone but cannot receive mail on my MacBookPro. I can send mail with no difficulty.

Does anyone know how I can get help?

Accepted Solution

tonydi

ACE - Guru

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9.6K Messages

5 months ago

I'm moving this thread to the Email forum.

What email client are you using on the laptop? 

Are you using a Secure Mail Key?

Have you tried these server settings in place of the "official" AT&T servers?

imap.mail.yahoo.com

smtp.mail.yahoo.com

Accepted Solution

tonydi

ACE - Guru

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9.6K Messages

5 months ago

No problem.  I wish I had a Mac to test with because it's not clear just from searching online which (if any) versions of Mail on MacOS support OAuth2.

So use the link I provided in my first comment and create a Secure Mail Key and use that in the places where Mail asks for a password.

New Member

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4 Messages

5 months ago

I never heard of a secure key. Do I need to have one. 

New Member

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4 Messages

5 months ago

Also when I go to Mail <preferences< select my account and go to account settings I am not offered the usual fields that shoe inbound server and outbound server. 

tonydi

ACE - Guru

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9.6K Messages

5 months ago

I can't answer your question until you answer mine.  😁

Which email client do you use on the laptop?

New Member

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4 Messages

5 months ago

Sorry: I am using Mail 16.0 ( 3696.80.82.1.1)

and thank you for helping me. 

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