Need to update email settings?
dustbin5400's profile

1 Message

Monday, December 18th, 2023 6:35 PM

reactivate a subaccount

One of my subaccounts was hacked and used for phishing. ATT caught it and stopped all activity. How do I reactivate that email address?

Community Support


231.2K Messages

4 months ago

Hi @dustbin5400, we understand the importance of getting access to your subaccount. We're happy to assist you.


We recommend that you enable subaccounts using these steps:

  1. Go to your myAT&T Profile on a computer or tablet. Sign in, if asked.
  2. Scroll to Email account and choose Manage email.
  3. Select Manage subaccount.
  4. Choose Disable or Enable for the subaccount you want to change.

Additionally, please go through our article on how to create and manage subaccounts to learn about subaccounts.

Please let us know how this goes! Thank you for contacting the AT&T Community Forums.


JasmineS, AT&T Community Forum Specialist

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