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tfernandez12's profile

New Member

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4 Messages

Thu, Aug 18, 2022 5:16 PM

Prodigy.net

cant access my prodigy emails. When I attempt to reset password i get this message:

Hmm… we can’t reset your password

We don’t have the account details we need to reset your password right now. To get help, call 800.288.2020.

tonydi

ACE - Guru

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8.6K Messages

4 months ago

And what happened when you called that number?

New Member

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4 Messages

4 months ago

Did not get a call back as promised.

New Member

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4 Messages

4 months ago

How can you help?

tonydi

ACE - Guru

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8.6K Messages

4 months ago

Lovely. 

As far as help, I'm only a customer like you.  I don't know how effective ATTHelp might be but hopefully they'll post here and offer to take a look at your account.

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