Need to update email settings?
kassner317's profile

New Member


1 Message

Wednesday, August 31st, 2022 9:40 PM

Need to reset password

Can't remember the answers to the security questions.  How else can we reset our password for our email address?

Accepted Solution

Official Solution

Community Support


229.7K Messages

1 year ago

Hey there! Let's get you the information you need regarding your email password reset @kassner317!


We are aware of this, and we're working quickly on getting this matter resolved. We recommend clearing your cache and cookies, then reset your password. Keep in mind you will need to wait a full 24 hours before resetting your password. Attempting to reset your password before the full 24 hours will reset the 24-hour timer. Below are the steps for resetting your password:

  • Go to
  • Select Forgot password?
  • Fill out the password info.
  • Choose temporary password and follow the prompts, we’ll let you know where we sent it.
  • Create your new password.

In the meantime you may find some helpful information on our 205.2 care code article.


Please don't hesitate to reach back out for any future concerns. Thank you for contacting the AT&T Community Forums.


Shakendra, AT&T Community Specialist

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