Need ATT Primary Member ID email address
Had ATT fiber internet installed 3 days ago. But, obviously, when I did my order online, I had to use an email address from my soon to be former internet provider, Spectrum. I was never assigned an ATT Primary Member ID email address and obviously, I need one, because I will be cancelling my Spectrum service ASAP.
I went into my ATT account to verify all my information and to get my ATT Primary Member ID email address - you have my Spectrum email as my verified email address. Duh! So I looked up your instructions on how to create one and it says to go to "Profile" and select "Account users". Problem? There is no "Account users" tab or box or whatever, anywhere. Not under Profiles, not under any of the other tabs up top, like "Accounts", Bills, etc.
So, obviously, I cannot continue on to "Get AT&T email", then Continue and then choose "I need to create an AT&T email address" since there is no "Account users" box or tab to start that entire process.
So, tell me, exactly how do I get an ATT Primary Member ID email address, so I can then also create the subaccounts that having an account with AT&T entitles me to, when the tabs I need to click on don't exist on my account page?
Appreciate your help, ASAP!