Need to update email settings?
Hinrich's profile

Contributor

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7 Messages

Tuesday, August 30th, 2022 4:06 PM

mailboxes

unable to add my icloud.com mailbox

sandblaster

ACE - Expert

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62.3K Messages

5 months ago

Add it to what? Contact Apple. ATT has nothing to do with your iCloud.com email address.

Contributor

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7 Messages

5 months ago

in the yahoo/att mail app it talks about adding mailboxes. i cannot add my icloud mailbox. get following message:  

   Problem adding your account. Cannot setup your account. Please try again later.

ATTHelp

Community Support

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207.9K Messages

5 months ago

Hey @Hinrich. Thanks for reaching out and we'd be happy to help you with your email mailboxes.

 

We appreciate @sandblaster for providing some information to assist you.

 

We'd recommend clearing the cache and cookies from the device you're using. This can help clear any data that could be interrfering with adding another mailbox. Also, please try adding the mailbox using a different device so we can confirm that the problem isn't with the device.

 

Let us know if these steps help.

 

Robert, AT&T Community Specialist

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