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Kathyindy's profile

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Tuesday, October 4th, 2022 5:47 PM

loss of email suddenly

My email was dropped suddenly without warning months ago. As a result I had to aquire a gmail address and  a address. I have tried to alert all my contacts and companies to my gmail account and but for a lot of them  it doesn't seem to register since they just keep going back to my sbcglobal account  info even though it doesn't exist anymore thanks to Att. I can't get my apple ID to accept either of those accounts and no matter what I do it won't accept any new password. 

I'm at my wits end! Can someone tell me what to do next? This week I tried to get into my Kohls account 3x and it wouldn't accept my info and we have had an account with them for 20 years. Finally I had to put my email address in and a password and it finally accepted it although that email doesn't exist any longer.  At least I got into my Kohls account for the first time in a long time. I'm at my wits end - can someone tell me what to do next? Kathy


Community Support


207.7K Messages

4 months ago

Let's look into why your sbcglobal email is no longer available, @Kathyindy.


In order to continue, we'll need to speak privately. Please check your direct message inbox in the top right corner of the screen. We'll be messaging you there shortly. 


Raiden, AT&T Community Specialist 

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