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Never141's profile

Contributor

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5 Messages

Tuesday, April 9th, 2024 12:34 AM

I get multiple copies of the same email messages

every day I receive at least 3 copies of the exact same email messages in my inbox.

Community Support

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232.2K Messages

1 month ago

Hey @ we understand that you’re receiving multiple copies of same email, let's get the help you need.

 

We recommend you vising our email support page.

 

If you’re using Outlook, you can check the setting here:

  1. Tools > Account Settings
  2. If you have more than one account linked, choose the email you want to set
  3. Click Change > More Settings
  4. Click Advanced Tab
  5. Uncheck “Leave a Copy of Messages on the Server”
  6. Ok > Next > Finished > Close

 

Let us know if this helps.
Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist

Contributor

 • 

5 Messages

1 month ago

Not using Outlook but I was finally able to connect with support at ATT and I think the problem has been solved.

Community Support

 • 

232.2K Messages

1 month ago

Hey @Never141, thank you for writing back to us, we’re glad to know your issues has been resolved.


If you have any other concerns in the future, please feel free to reach out here,


Thank you for reaching out on AT&T Community & Forums!
Bruce, AT&T Community Specialist

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