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vettebob's profile

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1 Message

Wed, May 18, 2022 10:36 PM

I can send but not receive pacbell.net emails in outlook 2013

I can send but not receive pacbell.net emails in outlook 2013

ATTHelp

Community Support

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192.3K Messages

1 m ago

Let's see what we can do to get you receiving emails again, @vettebob.

 

Just to clarify, are you able to see emails received using other clients or by using Currently (our supported webmail site)? If so, then the issue may be with outlook itself. If this is the case, then we'd recommend double checking to ensure you're using the correct email settings for receiving emails and, if you're still having issues, then reaching out to Microsoft Support.

 

If you're unable to receive emails regardless of which client or webmail browser you're using though, then your best bet would be to reach out to the postmasters for further assistance. They can be reached at abuse_rbl@abuse-att.net, and they'll be able to check whether your email is experiencing some type of block or if there's something going on with your email account.

 

Let us know how the steps above work for you!

 

Jarod, AT&T Community Specialist

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