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Firebird2002's profile

2 Messages

Saturday, December 30th, 2023 8:06 PM

How to Delete Email Sub-Account

I know there are many of these posts, and I have read through them. The problem is, when I follow the steps, I do not see the same choices that are in the instructions, or I do not land on the same page they talk about when I click the links.

Here is my problem with email:

There is an email that is used for my main account, which is not set up to send or receive. It exists solely for account management. 

I have a sub-account that I have been using since @bellsouth days. We'll just call it 'myaccount@bellsouth' for this discussion.

That sub-account has recently been bombarded with tons of spam. Here is the twist: Half or more of the spam is addressed to

Where did this address come from, and how do I get rid of it?

On my sub-accounts page, [email scrubbed] is not listed; only the bellsouth one.

Thanks in advance.

Community Support


231.2K Messages

4 months ago

Hi @Firebird2002,

Thank you for reaching out to us.

We understand your concern with regard to deleting your email subaccount. We'd be happy to help!

To take a closer look and to investigate this further, we'd need to move this conversation to a Direct Message.

To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.

We look forward to your response and the opportunity to help you!

Thank you,

AT&T Community Forum Specialist

2 Messages

3 months ago

Thank you for responding. I was finally able to talk to tech support, and they determined that this @att email was not even in your system. They didn't really know what to do about it. For now, I'm just filtering it into a spam folder.

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