Need to update email settings?
rlconnon's profile

New Member


4 Messages

Thursday, January 12th, 2023 6:01 PM


mESSAGE NOT FROM aTT from bell south 

Prior to AT&T Mail! Agreement


"Starting on  January 15 2023, AT&T customers who have not updated their email account will no longer be able to log into their AT&T email account.


Customers will have to Verify their email address to continue enjoying our services

Kindly click on the link below to re-login and verify now! We apologize for any inconvenience caused.


NEED HELP TO FIX ISSUES  with Email not working with outlook on surface or Iphone.

Every day all mAIL FRO dECEMMBER IS RELOaded wven if deletd. 

ACE - Expert


18K Messages

1 year ago

this is not from ATT, it's a scammer trying to get your personal information  . look at the sender's email address, you will see it is not ATT

Community Support


229.8K Messages

1 year ago

We're here to help address your email concerns, @rlconnon!


As our ACE TexasBrit kindly provided, the email that you received was more than likely a scam email. We highly recommend that you ignore/delete it and don't click on any links included in the email that may appear suspicious.


As for your email not working on outlook, could you please provide a bit more information in regards to how it isn't working? We'll need to know a bit more about the issue in order to provide you with the most accurate assistance. On a separate note, if you're having trouble with emails reappearing after you delete them, we recommend that you sign in with Currently and try deleting the emails using our webmail service, and then see if doing so gets rid of them in Outlook as well. If so, then the issue may be with Outlook, or your connection between Outlook and our mail servers.


We hope the information helps, and we look forward to hearing back from you!


Jarod, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.