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Craigperrine's profile

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Fri, Jun 10, 2022 4:44 PM

Emails go to trash folder for last couple years! How can I fix this?

For 2 years my emails go to trash every day! How can I fix this?


Community Support


195.3K Messages


Let's get your email inbox working again, @Craigperrine.


To stop incoming mail from being instantly put into your trash folder, you may want to check your email filters. You can do this by following these steps:

  • Go to Settings - Account Security - Filters
  • look carefully for a period. The filter that sends incoming mail to trash is a period - Highlight and delete it.

Let us know how this works for you!


Jarod, AT&T Community Specialist

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