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csrrtyler's profile

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1 Message

Fri, Jun 10, 2022 7:41 PM

creating sub account

I have an ATT email account.  I've done all this, and it won't save.  The screen just goes back to the top.

Create a subaccount

  1. Go to Profile > Account users.
  2. If you have more than one account, select the account you want to manage from the dropdown at the top.
  3. Select Manage subaccount users.
  4. Select Add a subaccount.
  5. Read the Terms & Conditions and select Accept.
  6. Complete all required fields and select Save.

Community Support


195.2K Messages


Hi , we want to make sure you get that subaccount created!


Thanks for letting us know the steps you've already taken.


Do you have any other subaccounts? While there can be 20 subaccounts created, only 10 may be active at one time. You can find more information with our Creating and Managing Subaccounts article, including editing other subaccounts.


Please keep us updated!


Jennifer, AT&T Community Specialist

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