Need to update email settings?
sundan62's profile

1 Message

Wednesday, November 15th, 2023 7:05 PM

Connecting to Outlook

I'm trying to connect my with Outlook.  
Google said that you still do it without an additional Password app, but I still can't connect via Outlook 'add a new account' option.  
Does anybody know what kind of encryption method, port # and imap/smtp setup I need?
Appreciate any help you can give me.


Community Support


229.8K Messages

4 months ago

Hello @sundan62,


Thank you for reaching out to us! We understand that you're trying to connect your sbcglobal email account to outlook, and we'd be happy to assist you with this. 


To connect your sbcglobal email account with Outlook, you need to follow these steps:

  1. Open Outlook, select File, then Add Account.
  2. Choose Manual setup or additional server types.
  3. Select POP or IMAP.
  4. Fill in your user details.
    • Enter your name as you want it to display to others.
    • Enter your full AT&T mail address.
  5. Enter the server information.
    • Account Type - Select IMAP or POP3.
    • Incoming mail server - Enter (IMAP) or (POP3).
    • Outgoing mail server - Enter (IMAP) or (POP3).
  6. Fill out the logon information:
    • User Name - Enter your full email address.
    • Password - Enter or paste your secure mail key.
    • Check Remember password and Require logon using Secure Password Authentication.
  7. Select More Settings.
  8. Complete Outgoing Server info.
    • Check My outgoing server (SMTP) requires authentication.
    • Select Use same settings as my incoming mail server.
  9. Complete Advanced info.
    • Incoming server - Enter 993 (IMAP) or 995 (POP3).
    • Use the following type of encrypted connection - Choose SSL.
    • Outgoing server - Enter 465 (IMAP and POP3).
    • Use the following type of encrypted connection - Choose SSL.
  10. Select OK and then Next. Outlook will test your account info. If everything passes, select Finish.

For more information please visit our website about ⁠Set up or update AT&T email for Microsoft Outlook 2016.


Hope this helps.

For further assistance, we are always here to help!


Thank you for contacting AT&T Community Forum.

Nate, AT&T Community Forum Specialist.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.