Need to update email settings?
edburgess's profile

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Monday, August 29th, 2022 6:38 PM

Can't add att email acct to MS Mail app

My MS Mail app won't accept my att email account.  Any advice?  The sync and permission settings have been changed over and over.  I even reinstalled the app.


ACE - Guru


9.4K Messages

5 months ago

I'm moving this thread to the Email forum.

There are currently a couple of issues with Windows Mail (the other is that some emails come through with what appears to be raw code, all garbled).  It appears that an update Microsoft made awhile back broke functionality with all Yahoo-based email accounts.

At this point you can either try a different email program or use a browser and go to and use the web UI to do your email.

It's unknown when/if Microsoft will fix this as the plan is to release a replacement for Mail called Outlook for Windows.  It's already being rolled out but not completely available to all users.

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