Cannot send email to spouse in same house hold on bellsouth w/ AT&T

We'd be glad to address your email inquiry, signoradee22.

Visit the section of our Login and Email Solutions guide titled Email Not Going Where It Is Supposed To? to troubleshoot your mailbox.

If you're still not receiving mail from the other account, please provide more information, so we can determine what your next steps should be:

• Is this the only email address you're not receiving mail from?
• Are you the only one that your spouse cannot send mail to?
• Do they get a message saying their mail is not deliverable or any other error message when they send mail to you?

We'll be awaiting your response.

Aminah, AT&T Community Specialist

1. yes

2. yes

3. no, no error msg at all 

We can help you look into your email concerns and make sure your email is ready to receive email again, @signoradee22. 

We appriciate your response to our questions.

We'll be sending you a Direct Message to get started. Keep an eye open for the chat icon next to the bell icon in the upper right corner of the page.

Talk to you soon.

Olajide, AT&T Community Specialist

You pay for e-mail accounts?

Yes, we pay AT&T (we have bellsouth accounts here in Florida).