
New Member
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1 Message
Can you recover a sub-account?
I deleted my old email address and I think my wife's account was a sub-account to that address, her email is not working now. Is there a way to recover her account as a sub to my current email address?
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ATTHelp
Community Support
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210.9K Messages
3 months ago
We're here to help clear things up, bblack1199!
When you delete a primary email account, this will also delete any subaccounts created with that account. We have no way to restore the email account that was deleted.
Since we're unable to restore deleted emails, the best course of action we can recommend is to create a new email. Below are the steps you can take to create the new email account:
Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!
Lacey, AT&T Community Specialist
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