Need to update email settings?
Lhiscano's profile

New Member

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1 Message

Wednesday, April 5th, 2023 1:56 AM

Att.net email

I received a message to upgrade my att.net email account.  I don’t know how to do that. I have two email accounts that I pay 9.99 per month.  I can’t lose the email accounts. What do I do?  I’ve tried to follow the email directions but no luck. Thank you

Community Support

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230.7K Messages

1 year ago

We want to make sure you can retain access to your emails, @Lhiscano

 

You are not required to "upgrade" your email account in order to retain access. This sounds like a fraudulent email. We recommend not clicking on any links it provides. If you're worried about it being a legitimate email, you can send us a screenshot of it for confirmation. 

 

The only reason you would lose access to your email is if you personally deactivated it, or you cancel your active AT&T account with outstanding balances. 

 

If you have any other questions, please let us know. 

 

Raiden, AT&T Community Specialist 

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