AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Need to update email settings?
GrammyJean's profile
GrammyJean
20th Community Anniversary
#1 Star!
Helpful 1

New Member

 • 

13 Messages

Sun, Aug 21, 2022 10:03 PM

att.net email setup on Outlook 2021

I setup a new @Att.net email through Yahoo/Currently and it works fine on my cell phone through TypeApp, but i cannot get Outlook 2021 on Windows 11 laptop to sync my @Att.net email.

Accepted Solution

tonydi

ACE - Guru

 • 

8.6K Messages

4 months ago

The PC version of Outlook needs a Secure Mail Key.  Create one using that link and then insert that into every place Outlook requires a password. 

Your "normal" password will still be what you use on most mobile apps and on the web UI.

If you still have connection issues after using the SMK then change your email servers in Outlook to...

imap.mail.yahoo.com

smtp.mail.yahoo.com

(edited)

Accepted Solution

GrammyJean

New Member

 • 

13 Messages

4 months ago

It's resolved after contacting MS Outlook support.  I thought I had to sign in under my AT&T username account, but what no one said is to sign in with the new @att.net email and username.  After that, everything went smooth.  RESOLVED.

GrammyJean

New Member

 • 

13 Messages

4 months ago

I can't get past the first 3 steps:

  • Go to Profile and choose Sign-in info.
  • Select the email account that needs a secure mail key. (You’ll find a menu at the top if you have multiple accounts.) 
  • Scroll to Secure mail key and select Manage secure mail key.

How do you SELECT the email account???  The instructions don't match what I'm seeing on my account page.

My AT&T email is not even showing up.  I used a Gmail email when I signed up with AT&T on August 3rd.  A week or so later I opened an @att.net email account but don't see how to even add that to MyATT account, and really didn't want to until I make sure it's going to work with Outlook.

tonydi

ACE - Guru

 • 

8.6K Messages

4 months ago

When you log into the Profile page, do you not have an Email section at the bottom.  It should look like this.....

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.