Yahoo Mail Keeps Logging Me Out!!!

Mamacat104, please don't follow what AT&T Help is asking to to do - I'm sorry, but because I too, gave been experiencing these issues in the past and present with them, I can tell you (and from what I've seen others post as well) that their "help" is no help. I've told them myself in the chats that these issues are from within their internal system and nothing you try to change on your computer will make a difference. Don't know when their going to get this.

@Farfala   I agree.. I don't believe anything they are telling me anymore.. they have been no help...  They tried to tell me the account needed to be synced.. that did NOT help.. they supposedly synced me three times now and nothing has changed... I think they need someone in there with knowledge to fix this problem...  And it doesn't seem like anyone with experience is working on it... I've had my email for many years and I don't want to lose it..  I am frustrated when I can't email my friends or get the junk deleted from my inbox because the email isn't working right...  I don't like that they are trying to push me to download the AT&T app on the phone. I do not like using my email on the phone.. I always use my email on the computer.. it's much easier for me for several reasons... I use the mail function that is one the phone when I need to send something from my phone to the computer or need to send an emergency email because the net is down..  but 99.9% of the time, I use my computer to work in my email account ...    I wish they would get this problem solved ... I see there are a lot of people dealing with this mess

@AT&T Help,  your solutions do NOT help and your syncing does not help.. there is 

something in your system that is not working and you need to get a programmer in who knows what they are doing to fix it..  I have been having this issue over and over and have had my email account synced by your and that does NOT help... I could not send emails this morning and I could not delete any junk emails ...  took me over 20 minutes to get logged in..  this is frustrating when nothing is being done to fix the problem..  someone needs to raise the level of concern up your ladder to get this fixed... Please raise the flag of concern up the ladder and get someone with programming knowledge to get into the system to fix this problem...  I use my email to pay my bills and I receive all my bills through my email  (sbcglobal.net)  and I need it working.  I'm sure there are others with the same problem and must have a working email all times... 

thanks

@Mamacat104 

You are just like me - I always use my computer for emails, bill paying and printing the documents. I don't know what happened since I first posted this morning, but suddenly I am able to stay logged in, read my emails and delete those I don't need. Don't know how long this will last - it just seems that there is a major glitch in their system and they just can't get it together. It's like a "crap-shoot" or something: it works then it doesn't work.

@Farfala   I agree.  So far I'm in and working but no idea how long..  I was working fine yesterday and after I signed off the computer last night..  I had to send a quick email to someone, just a short note which I don't usually do, so I sent it from my phone.  Tried to sign into the email on the computer this morning and nothing was working and it took me 20 minutes to get in, but once I got in.. still wasn't allowing me to send anything.  That's when I ended up sending my emails on my gmail account which I have for my blog and for a friend who's email don't like my email and won't let her get my emails from sbcglobal.net

We understand your frustration about being unable to open your e-mails, and are here to help, rabrenne.

Just to clarify, are you logging into our Currently website? As it is directly supported by AT&T, it lets us troubleshoot without worry of any outside factors affecting your inbox.

If you are getting any errors when trying to login, please let us know what they are so that we can check into it for you.

Let us know what you're able to find! We hope to hear back from you.

Donovan, AT&T Community Specialist

Yeah, I rarely have any issues with Gmail. I'm not sure what's happening but AT&T needs to use it's considerable resources to fix this issue. There are no excuses.

Thanks for the update, @Bottomzone.

In order to further assist you, we're going to need to speak privately via DM. Please have the following information available, as we'll need it in order to access your account:

• Full name
• email address in question
• zip code where the email was originally created

Please do not post the information here. You should notice a notification at the top right of the screen next to the bell icon indicating a message has been received from us shortly. We look forward to speaking with you!

Jarod, AT&T Community Specialist

Thank you for your response.

How do I send you a DM with the info that you need?

You should see a red dot on the chat icon next to the bell icon at the top right of the forum page, @Bottomzone.

For reference, here's a forum post that one of our ACE's recently responded to that shows a screenshot of where it should be. We look forward to speaking with you!

Jarod, AT&T Community Specialist