For the mom who gives us everything - Mother's Day gifts that connects us.
Need to update email settings?
bobjames4992's profile

New Member

 • 

3 Messages

Saturday, January 21st, 2023 2:08 PM

Yahoo - Every time I attempt to log in on my desktop, it says Log out successful, then there is no WiFi connection

Yahoo - Every time I attempt to log in on my desktop, it says "Logout Successful", then "We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.there is no WiFi connection"

sbcglobal.net address

Tried cleaning cache, cookies, etc. - No change

Tried different browsers - No change

Logging in with Currently

Phone app works fine

Help please

Bob

Community Support

 • 

231.4K Messages

1 year ago

We're here to help you get back into you email, bobjames4992!

 

We recommend performing a password reset on your email password. The reason for this is that resetting the password causes the email profile to re-sync. 

 

These are the steps to take to perform the reset:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Let us know if this helps!

 

CalebP, AT&T Community Speiclaist 

New Member

 • 

3 Messages

1 year ago

Thanks for the response but am getting the same response when I attempt your suggestion.

Does error code = 902 mean anything?

Thanks,

Bob

Community Support

 • 

231.4K Messages

1 year ago

We'd be happy to take a closer look at what's going on with your error code, bobjames4992.

 

In order to proceed further, we would like you to join us in a Direct Message. You can do this by checking in the DM inbox which is located next to the bell icon.

 

We are looking forward to working with you to get this resolved.

 

Latoya, AT&T Community Specialist

New Member

 • 

3 Messages

1 year ago

Thanks for your assistance.  For some reason I can now log on.  I did reset my password as suggested at att.com/myatt.

Thanks,

Bob

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.