Tutor
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10 Messages
Yahoo & Att password Problems
I am no longer an ATT customer but I want to keep my email. During the last few months when I have to login to Yahoo, it takes me to an ATT login screen so I put in my info. I get an error CARE CODE: 201 [LU1001. I reset my password it works for a couple days and then Yahoo wants me to put in my credentials again and I get the same error code. Please note I do say "keep me login". Any fixes for this? I am working on an macbook. I need to work with the Yahoo web as I am getting so many spam emails that I am told by Apple that I need to mark the spam on Yahoo and not apple.
Accepted Solution
Official Solution
ATTHelp
Community Support
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220.9K Messages
1 year ago
We're here to shed light on your email concern, @lang510
What you are experiencing is currently an ongoing trend that we are aware of. Rest assured we are working to resolve this for you and everyone else experiencing this. The current workaround is resetting your password and we see that you are able to perform that successfully.
You can learn more about this trend in our Community Forums' article that covers it extensively.
Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing the AT&T Community Forums!
CalebP, AT&T Community Specialist
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