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RunningDeer's profile

Contributor

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1 Message

Tuesday, November 8th, 2016 6:55 PM

Closed

URGENT: Slid.dum intrusion into my saved passwords in Safari

I've seen other discussions about this, and let me tell you something: You are VERY sloppy, AT&T. You are the only company that has EVER changed my username and messed with my login information, and I want to know why.

 

When I logged into my account today, Safari didn't display my usual username as an option (with embedded password). Instead, I saw my username followed by "@slid.dum" and panicked.

 

We were hacked recently by someone who has been threatening me. I cleared absolutely everything out of my computers, reinstalled the operating system, changed all passwords, and now browse with Safari's privacy window.

 

So I'm sure you can imagine the fear I felt when I saw this username. This is a serious matter, and I expect you to immediately investigate this and REMOVE this from my account. You are AT&T, not slid.dum, and that's what I expect to see.

 

Safari never displays my username as an email address, unless I'm required to use an email address and that's what I save to Safari's passwords vault. You are inserting information into my private computer that has nothing to do with me. I don't care if you use .dum files and that somehow there's a legit explanation for this.

 

You are NOT to ever do this to me again. I consider this a grave violation of my personal safety, my personal computer and my expectations of AT&T. Considering recent large-scale hacks, and the fear I've been living with ever since the threats and hacks that targeted me, I do NOT trust "slid.dum" . . . for all I know it could be a gateway for hackers to embed malicious code in my browser and computer.

 

I want assurance that this has been escalated to your engineers and that it won't just float around in a customer service center and be ignored. You have caused me extreme anxiety, and I expect this to be immediately addressed.

Contributor

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1 Message

6 years ago

Diddo

Contributor

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1 Message

6 years ago

I have the same problem and as this is a forum on AT&T's website I was hoping AT&T may have an answer but apparently not... do you have an answer AT&T?

Contributor

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1 Message

6 years ago

I'm having the same issues and the dumbasses say my password is wrong. I am so irate because I have important documents in my email. Have you found a way to fix this? because I have not.

Contributor

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1 Message

5 years ago

I have the same problem.  I am about feed up with ATT.  I dropped DirecTV for mess like this.

New Member

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1 Message

3 years ago

Please let me know what you found out please. My account has seemed to be hacked for som time

New Member

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1 Message

2 years ago

I am having the same problem and it is 6 years since it was first reported in this thread. When is att going to do anything about this? I am now exploring alternative email providers and might change if I can find the time to notify tons of contacts and businesses. It would be SO MUCH BETTER if att would simply fix this.

ACE - Guru

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9.9K Messages

2 years ago

I'm moving this thread to the Email forum.

@matrixbud   The SAME problem?  Your username is followed by "@slid.dum" too? 

Please don't resurrect ancient threads and add a "me too" comment like this. Now that you're actually in the correct forum, start your own post and provide some details about exactly what is happening to you.

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