Unable to see, modify, or add subaccounts on AT&T/Yahoo email account

We want to help with your subaccounts, @dthayer!

To clarify, can you still access your primary account? If so, we suggest reviewing our article about creating and managing subaccounts. You'll want to look in the FAQs for 'How do I disable or enable subaccounts?' section, specifically. Follow these steps to see if your subaccount has been disabled: 

• Go to your myAT&T Profile on a computer or tablet.
• Choose Account users.
• If you have more than one account, choose the account you want to manage from the dropdown.
• Select Manage subaccount users.
• Next to the subaccount that you want to change, select Disable. You can also enable a disabled subaccount.

 If the subaccount has been deleted, it will need to be recreated. If you just need to reset the password for that account, follow these try resetting your password by following these steps:

1. Go to att.com/myatt.
2. Select Forgot password?
3. Fill out the password info.
4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
5. Create your new password.

Let us know if this helps! 

Lacey, AT&T Community Specialist